Monat VIP is a popular subscription service that provides access to a wide range of hair care products. However, there may come a time when you no longer wish to continue your membership.
Whether it’s because you’re not satisfied with the products or you’re looking to cut costs, canceling your Monat VIP subscription is a straightforward process.
In this article, we will go through the steps and tips for canceling your Monat VIP membership, so you can easily end your subscription and move on to new hair care options.
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How to Cancel Monat VIP
- Step 1: Contact Monat Customer Care team by calling 1800903672, chatting through the Live Chat feature on the Monat website, or emailing [email protected].
- Step 2: Follow the instructions provided by the customer service team to cancel your membership.
- Step 3: Return any unopened and unused products within 90 days of receipt to Monat for a refund.
It’s important to note that the process for canceling Monat VIP may vary slightly depending on your location, so be sure to follow the instructions provided by Monat.
Circumstances for Cancellation
- You may cancel your Monat VIP membership within 30 days of receiving your first order by returning the products received in the initial order and contacting the Market Partner & Customer Care team before the second order has shipped.
- You may cancel your membership once you have completed three or more qualified Flexship orders. A qualified Flexship order is $84 USD/$110 CAD or more.
- If you cancel your participation in the VIP Customer Program prior to receiving three shipments, the 15% discount and free shipping previously given to you may be recaptured through an automatic and pre-authorized charge to your credit card. The VIP membership fee is non-refundable.
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Cancellation Fees
- Suppose you cancel your Monat VIP membership before completing the minimum lifetime requirement of 3 Flexship orders. In that case, you may be assessed a cancellation fee as follows: €20 for completing the enrollment order only or €18 for completing the enrollment order and one Flexship order.
- Note: Customers who enrolled after March 1st, 2022, are not subject to cancellation fees.
Tips for Canceling Monat VIP
- Consider pausing your membership instead of canceling if you plan to reactivate in the future. This will allow you to keep your account active and resume your subscription at a later date without having to go through the process of signing up again.
- Be sure to use the correct contact information to reach Monat customer service if you have any issues canceling. This can include reaching out through email, phone, or live chat support on their website.
- Keep in mind that you may be eligible for a refund if you cancel within a certain timeframe of your last purchase. Be sure to check Monat’s refund policy and any applicable terms and conditions before canceling your membership.
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Conclusion
Canceling your Monat VIP membership requires contacting the Monat Customer Care team and following the steps outlined by them.
It is important to consider the circumstances and fees involved in canceling before making a decision.
By following the tips and steps outlined in this article, you can effectively cancel your Monat VIP membership and move on to new hair care options.